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Many businesses, from home offices to large corporations, have moved from regular circuit switched telephone lines to Voice over Internet Protocol (VoIP) technology for their telephony needs.
Voice over IP, often referred to as Broadband phone or Internet phone service, has actually been in existence and used by businesses for many years. However, in the last few years in particular the growth has been exponential in nature as more and more businesses realize the substantial savings and features that this exciting technology has to offer.
The business case for VoIP and information on each market segment, based on company size, is detailed in the following sections. For a detailed explanation of Voice over IP and how it works
Businesses, from small and home offices through to large corporations are moving away from regular circuit switched telephone lines to Voice over Internet Protocol (VoIP) technology for their business telephony needs. They are finding that their monthly telephony costs are reducing by well over 30% in most cases.
One of the reasons VoIP service is so compelling to Businesses, of all sizes, is that all of their telephony needs are met by just expanding their Internet data bandwidth requirements by a small percentage. With this comes a vast array of additional voice features compared with a regular PSTN service.
One VoIP call takes less than 90Kbps of bandwidth which is usually a very small overhead on top of a businesses data needs. Businesses simply send all of their information over their Broadband Internet connection whether it be Internet data from PCs or voice calls from their employees. It all shares the same pipe, which could be DSL or Cable High Speed connection for Small Offices or T1/T3 cables for medium to larger sized businesses. No expensive PBX is required and adding or moving voice lines is a trivial task.
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