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Although we provide an extensive table of comparative features for the three VoIP service providers below, don't get afflicted by 'featuritis'.  The chances are you'll never use most of these features, any more than you use many of the features on your home or office phone at present.
Don't make a buying choice purely on the number of features offered by each different VoIP provider.  Instead, look for the features you need, must have, and will use, and check that your preferred provider will be able to give you these features.
Note also that in the fast evolving VoIP phone service marketplace, all three companies are adding new features regularly.  If your preferred service provider is missing only one 'must have' feature, check with them to see if they plan to add it in the near future.
If you find an error in the information in our table, or if you have other features you suggest we should include.
For most people, the key part of this table will be the final part - the pricing!

Feature

Vonage

Packet 8

VoicePulse

VoiceStick

Lingo
(review pending)

Product Type

Hardware

Hardware

Hardware

Software

Hardware

Caller ID number

Y

Y

Y

Y

Y

Caller ID name

Y

N

Y

N

Call Waiting

Y

Y

Y

Y

Y

3-way calling

Y

Y

Y

Y

Y

Call Transfer

Y

in Virtual Office only

N

'coming soon'

Y

Call Forwarding

Y

Y

Y

Y

Y

Calls forwarded if power fails

Y

N

Y

n/a

Hunt Groups (Call Forward Busy)

Y

N

Y

N

Y

Call Forward No Answer

Y

N

Y

N

Y

Voicemail

Y

Y

Y

Y

Y

Voicemail to email

Y

Y

Y

Y

Y

24/7 Phone based Customer Support

Y

Y

N

simple first level only

Y

Free calls to other subscribers

Y

Y

Y

Y

Anonymous call blocking

N

N

Y

N

Y

Auto redial

Y

N

Y

N

Y

Return call speed dial (*69)

Y

Y (in July 04)

Y

N

Y

Telemarketer tone block

N

N

Y

N

Outgoing caller ID block
(one call/all calls)

Y/N

N/Y

Y/Y

N

Y/Y

Contact List custom caller ID

N

N

Y

N

Distinctive Ringing

N

in Virtual Office only

Y

N

Y

Do Not Disturb

N

N

Y

Y

Y

Speed Dial numbers

N

N

99

Y

8

DISA - call into system and out again from any number

N

N

N

Y

N

Outgoing fax calls

Y

unofficial

unofficial

N

Incoming fax calls

Y

unofficial

unofficial

N

(800) numbers

Y

Y (in July 04)

N

N

Local area codes in how many states

38

44

40

47

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